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Booking Instructions
★ Reservations
- Parties of 1–8: book online up to 30 days ahead.
- Parties of 9 or more, or private rooms: book up to 60 days ahead by phone or via our official LINE account.
- If no time slots are shown online, online seats are full; feel free to call us.
- Seats are assigned in booking order and cannot be requested.
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Prepaid meals
★ Prepaid Meal Fee
- Minsuizen Raku serves omakase set menus prepared daily for the number of guests booked, so a prepaid meal fee is required.
- Prepaid amount = (set menu price per person + 10% service charge) × number of guests.
- After booking, we will send a payment notice by SMS / LINE / Email. Please pay by the deadline, or the booking will be cancelled automatically.
- Payment methods: ATM transfer, online or mobile banking transfer, or bank counter remittance.
- Your booking is confirmed once you receive the "Payment received" notice.
- The prepaid meal fee is applied to your bill on the day. Bills are settled in one payment; invoices and member points cannot be split.
- You may upgrade to the NT$2,400 "Raku Feast" or the NT$3,000 "Raku Royal Feast" by paying the difference (limited quantities). The Raku Royal Feast must be booked at least one day ahead and cannot be upgraded to on the day.
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Refund instructions
★ Rescheduling & Refunds
The cut-off is 4 days before your meal (7 days for parties of 9 or more). Example: for a meal on 5/5, "4 or more days before" means on or before 5/1; "within 4 days" starts on 5/2.
1. 4 or more days before (7 for parties of 9+)
- To cancel: cancel yourself via "Find My Booking" on our reservation site, or contact the restaurant or our official LINE account, for a full refund of your prepaid meal fee.
- To reduce your party size: contact the restaurant or our official LINE account; their prepaid meal fee is fully refunded after your meal.
- To reschedule: contact the restaurant or our official LINE account; you may change the date or time free of charge, subject to availability.
- Refund method: refunds go back to your original payment method within 10 business days after the restaurant confirms.
2. Within 4 days (7 for parties of 9+)
- To reschedule: contact the restaurant or our official LINE account; your prepaid meal fee carries over to the new date. The new date must be within 30 days of your request, and you may reschedule again later. Same-day rescheduling is not available.
- To reduce your party size: contact the restaurant or our official LINE account. Their prepaid meal fee can go toward your rescheduled booking, or toward extra dishes, drinks, or a set menu upgrade on the day.
- Cancellations during this period are not refunded.
3. Arriving on time
- We start cooking right at your booking time. If you will be late, please let the restaurant know and we will keep your dishes warm on the teppan grill.
- If you are more than 10 minutes late without letting us know, the reservation is cancelled and the seats are released.
- If you do not show up without letting us know, the reservation is treated as cancelled.
4. Force majeure
- In case of a natural disaster or a government-announced suspension of work and classes, you may reschedule within 1 month of your original date; your prepaid meal fee carries over.
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friendly reminder
★ Dining Information
- Dining time is 120 minutes from your booking time (e.g., 17:15 to 19:15).
- Children: under 100 cm, no minimum charge; 101–149 cm, NT$799 minimum, usable for drinks or extra dishes; 150 cm and above are charged as adults.
- Please note any allergies or dietary restrictions in your booking; we cannot adjust dishes if told on the day.
- Corkage for outside beverages: NT$100 per glass.
- Celebrating a birthday or anniversary? Let us know when you book.
- No pets (guide dogs excepted).
- On special holidays (Lunar New Year, Valentine's Day, Mother's Day, Father's Day, Christmas, New Year's Eve, New Year's Day), only holiday menus may be served; see our official Facebook page.
★ Group Dining & Private Rooms
- For 9 or more guests, please pay the prepaid meal fee by the day after booking.
- Some locations have private rooms with a NT$22,000 minimum spend; please call for capacity.
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Booking Instructions
★ Reservations
- Parties of 1–6: book online up to 30 days ahead.
- Parties of 7 or more, or private rooms: book up to 60 days ahead by phone, or by message on our official LINE, Instagram, or Facebook.
- If no time slots are shown online, online seats are full; feel free to call us.
- Seats are assigned in booking order and cannot be requested.
-
Prepaid meals
★ Prepaid Meal Fee
- Minsuizen serves omakase set menus prepared daily for the number of guests booked, so a prepaid meal fee is required.
- Prepaid amount = (set menu price per person + 10% service charge) × number of guests.
- After booking, we will send a payment notice by SMS / LINE / Email. Please pay by the deadline, or the booking will be cancelled automatically.
- Payment methods: ATM transfer, online or mobile banking transfer, or bank counter remittance.
- Your booking is confirmed once you receive the "Payment received" notice.
- The prepaid meal fee is applied to your bill on the day. Bills are settled in one payment; invoices and member points cannot be split.
-
Refund instructions
★ Rescheduling & Refunds
The cut-off is 4 days before your meal (7 days for parties of 7 or more). Example: for a meal on 5/5, "4 or more days before" means on or before 5/1; "within 4 days" starts on 5/2.
1. 4 or more days before (7 for parties of 7+)
- To cancel: cancel yourself via "Find My Booking" on our reservation site, or contact the restaurant or our official LINE account, for a full refund of your prepaid meal fee.
- To reduce your party size: contact the restaurant or our official LINE account; their prepaid meal fee is fully refunded after your meal.
- To reschedule: contact the restaurant or our official LINE account; you may change the date or time free of charge, subject to availability.
- Refund method: refunds go back to your original payment method within 10 business days after the restaurant confirms.
2. Within 4 days (7 for parties of 7+)
- To reschedule: contact the restaurant or our official LINE account; your prepaid meal fee carries over to the new date. The new date must be within 30 days of your request, and you may reschedule again later. Same-day rescheduling is not available.
- To reduce your party size: contact the restaurant or our official LINE account. Their prepaid meal fee can go toward your rescheduled booking, or toward extra dishes, drinks, or a set menu upgrade on the day.
- Cancellations during this period are not refunded.
3. Arriving on time
- We start cooking right at your booking time. If you will be late, please let the restaurant know and we will keep your dishes warm on the teppan grill.
- If you are more than 10 minutes late without letting us know, the reservation is cancelled and the seats are released.
- If you do not show up without letting us know, the reservation is treated as cancelled.
4. Force majeure
- In case of a natural disaster or a government-announced suspension of work and classes, you may reschedule within 1 month of your original date; your prepaid meal fee carries over.
-
friendly reminder
★ Dining Information
- Dining time is 110 minutes from your booking time (e.g., 17:15 to 19:05).
- Children (12 and under): under 100 cm, no minimum charge; 101–149 cm, NT$699 minimum, with a NT$699 kids' meal available; 150 cm and above are charged as adults. Every child using a seat counts as one guest.
- Please note any allergies or dietary restrictions in your booking; we cannot adjust dishes if told on the day.
- We serve imported bottled water only, NT$65 per person with free refills. Outside beverages: NT$100 + 10% per glass; outside glassware is not allowed.
- Celebrating a birthday or anniversary? Let us know when you book.
- No pets (guide dogs excepted).
- On special holidays, only holiday menus may be served; see our official Facebook page.
★ Group Dining & Private Rooms
- For 7 or more guests, please pay the prepaid meal fee by the day after booking.